Shipping policy
Shipping Policy – Shri Ram Silver Works
Thank you for shopping with Shri Ram Silver Works
We take pride in delivering your authentic hallmark 925 silver products safely and on time.
1. Where We Ship
- We currently only ship within India.
- We do not offer international shipping at this time.
2. Processing Time
- Orders are processed within 2 business days of order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Estimated delivery within India: 5–7 business days from the dispatch date.
- Delivery times may vary based on location and unforeseen delays.
4. Shipping Charges
- Prepaid Orders: Free standard shipping on all prepaid orders.
- Cash on Delivery (COD): COD orders may incur an additional shipping fee. This will be displayed clearly at checkout.
5. Tracking Your Order
- Once your order is dispatched, you will receive an email or SMS with a Tracking Number.
- You can track your shipment status online using this number.
6. Delivery Partners
- We partner with trusted courier services to ensure safe and prompt delivery.
7. Delays & Exceptions
While we do our best, delays may occur due to:
- Natural calamities
- Weather conditions
- Local restrictions
- Logistic issues beyond our control
8. Lost or Damaged Packages
-
If your package is lost or arrives damaged:
- Notify us within 2 days of the expected delivery date or receipt.
-
Email us at support@shriramsilverworks.com with your Order Number and photos & videos (mandatory).
-
After verification, you can choose:
- A full refund, or
- A replacement at no extra cost.
9. Packaging
All products are securely packed to minimize the risk of damage during transit.
10. Contact Us
For any shipping questions, feel free to reach out:
support@shriramsilverworks.com
Thank you for choosing us. Your trust is our legacy.